企業情報
Company Profile
ISO9001
Our company has received 「ISO9001:2008」certification for kikoku-service.
By establishing and maintaining our quality management system, we dedicate to deliver as good quality of service as Japan. We operate our company maintaining the following policy through our managed quality management system. Our quality policies are:
<Quality Policy>
・To ensure that any faults or non-conformance found in our services are few in number and the extent of influence are at minimum.
・To ensure that continuing and sustainable improvements for adequacy and effectiveness of our services are performed at planned intervals.
・To convey our dedication and best operations to the clients at all times in order to meet customer requirements.
・To ensure that we offer reassurance to customers.
・To ensure that we always make a conscious effort to provide the latest information of Docomo Japan.
<Quality Objective>
・The number of faults is zero.
・To ensure that we make a best effort to make quick and correct responses to customer requirements.
・To ensure that we provide customers with proper information at the right time.
・To ensure that proper and timely information sharing in cooperation with Docomo Japan.
3rd November, 2009
Managing Director
DOCOMO Europe Limited
